Communication: Whom to Contact, How to Reach Them

At School Board meetings

Each regular meeting offers an opportunity for members of the audience to address the School Board. Anyone who wishes to address the Board may do so according to the “Guidelines for Audience Opportunity to Address the School Board”.

By e-mail

The School Board's group e-mail address is OsseoSchoolBoard@district279.org. When you use this e-mail address, your message will go directly to every School Board member. In most cases, within three business days you will receive a specific reply from the School Board chair, responding on behalf of the full Board.

Individual School Board members may be contacted as follows:

Robert Gerhart – Chairperson
Mike Ostaffe – Vice Chairperson
Jessica Craig – Clerk
Jim Burgett – Treasurer
Heather Douglass  – Director
Stephanie Fortner – Director

By US Mail or fax

Questions or comments for the School Board can be mailed or faxed to the address below:
School Board 
ISD 279 - Osseo Area Schools 
11200 - 93rd Avenue North 
Maple Grove, MN 55369 
Tel: 763.391.7003
Fax: 763.391.7071

Contacting staff with questions or concerns

In many cases, questions or concerns can be most effectively handled by district staff who have specific knowledge about the relevant issue.

If your question or comment is related to:

  • Classroom issues: Please contact your student’s classroom teacher first. If you need further assistance resolving your concern, please contact the school principal.
  • School issues:  Please contact the school principal first. If you need further assistance resolving your concern, please contact the superintendent’s office at 763.391.7003.
  • Operational or management issues: Please contact the staff person closest to that area of interest, or e-mail WeListen@district279.org and your message will be forwarded to the appropriate staff member.
  • District-level issues: Please contact the administrator responsible for the relevant area. If you need further assistance resolving your concern, please contact the superintendent’s office at 763.391.7003.

Guidelines for Audience Opportunity to Address the School Board 

In the interest of community engagement, the Osseo School Board provides an opportunity for members of the audience to address the Board as follows:

  1. Anyone who wishes to address the Board must complete a Speaker Card and submit it to the School Board chair prior to the start of the meeting. (Speaker Cards are available on the public information table, by the meeting handouts.) Once the Audience Opportunity to Address the School Board has begun, no additional cards will be accepted.
  2. The Board Chair (or designee) will call on each speaker who has submitted a Speaker Card, first calling on those addressing an item included in the current agenda, followed by those addressing topics not on the current agenda.
  3. When called upon, please state your name and topic. All remarks should be addressed to the Board as a whole, not to any specific member(s) or to any person who is not a member of the Board.
  4. If more than three individuals have organized to speak on the same topic, please designate a spokesperson who can summarize the issue.
  5. Please limit your comments to three minutes. Longer time may be granted at the discretion of the Board chair.
  6. During this agenda item (normally not to exceed 20 minutes, subject to the discretion of the chair), the Board and administration will listen to comments, ask clarifying questions if needed, and respond immediately whenever possible. The Board Chair, upon determining a consensus of the Board, may delegate responsibility to the superintendent or the superintendent’s designee to follow up with the speaker within a few days following the meeting.
  7. Comments and interactions between Board members and the public are expected to be respectful, courteous, professional, and civil. The Board Chair will be responsible for ensuring that interaction meets these standards and will disallow inappropriate interaction. In particular, speakers may not address criticism toward an individual district employee; such concerns should be directed privately to the employee’s supervisor or higher-level administrator, as described in 8, below.
  8. Personnel concerns should be directed to individuals in the following order: building principal, assistant superintendent for human resources, superintendent, and finally in writing to the School Board.